Terms of use

TERMS & CONDITIONS

RSSR RADIANCE EXPORTS AND IMPORTS PVT LTD

Welcome to Garuda’s Delight (https://garudasdelight.com/), operated by RSSR Radiance Exports and Imports Pvt Ltd.

These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By accessing our website or placing an order, you agree to be legally bound by these Terms.

1. Definitions

  • “Company,” “We,” “Us,” or “Our” refers to RSSR Radiance Exports and Imports Pvt Ltd.

  • “Customer,” “You,” or “User” refers to any individual or entity accessing the website or purchasing products.

  • “Products” refers to food items and related goods available for sale on our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are accessing the website under the supervision of a parent or legal guardian.

3. Account Registration

  • You may be required to create an account to place orders.

  • You agree to provide accurate and complete information.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • We are not liable for unauthorized account usage due to your failure to secure your login details.

4. Product Information & Food Safety

We strive to ensure accurate product descriptions, pricing, and images. However:

  • Natural Variation: Food products may vary slightly in color, texture, weight, or packaging due to batch differences or seasonal variations.

  • Availability: Products are subject to availability.

  • Errors: We reserve the right to correct pricing or description errors at any time without prior notice.

Customers are responsible for checking ingredient details in case of allergies or dietary restrictions.

5. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.

  • Prices may change without prior notice.

  • Payment must be made in full at checkout via our secure third-party payment gateways.

  • We do not store your card or payment details.

6. Order Acceptance & Cancellation

  • Order confirmation does not constitute final acceptance.

  • We reserve the right to refuse or cancel any order due to:

    • Product unavailability

    • Pricing errors

    • Suspected fraudulent activity

    • Regulatory restrictions

If cancellation occurs after payment, a refund will be processed as per our Refund Policy.

7. Shipping & Delivery

Delivery timelines are estimates only. We are not liable for delays caused by:

  • Courier partners

  • Customs clearance

  • Natural disasters

  • Government restrictions

Risk of loss transfers to the customer upon delivery.

8. User Conduct

You agree not to:

  • Post unlawful or harmful content

  • Attempt unauthorized access to website systems

  • Disrupt website security or functionality

  • Use the website for fraudulent activities

Violation may result in suspension or legal action.

9. Intellectual Property

All content including text, images, logos, branding, and design elements are the exclusive property of RSSR Radiance Exports and Imports Pvt Ltd.

Unauthorized reproduction, copying, or distribution is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages.

  • We are not responsible for spoilage due to delays beyond our control.

  • Our maximum liability shall not exceed the total amount paid for the product purchased.

11. Indemnification

You agree to indemnify and hold harmless the Company, its directors, employees, and affiliates from any claims arising out of:

  • Violation of these Terms

  • Misuse of our website

  • Breach of applicable laws

12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Chennai, Tamil Nadu.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Information

For questions regarding these Terms:

Registered Office:
PLOT NO.2, Meenakshi Nagar,
Vivekananda Nagar, Kolathur,
Chennai, Tamil Nadu – 600099, India

📧 Email: gharudasfoods.rssr@gmail.com
📞 Phone: +91 9500035092